Coming soon to a blog near you. Helpful UX tips and reviews from a frustrated IT guy for over 20 yrs. I thought of Angry IT Guy but I saw a few others out there with that name and thought UX might be more specific.
I am really not an angry person but I thought it would be a catchy title and/or series. However, being in IT for over 20 yrs, I have had a love/hate relationship with many software and hardware vendors including Microsoft, IBM, Lenovo, Dell, Toshiba, HP, Compaq, Gateway, Acer, Asus, Cisco, Netgear, 3Com, VMware, Apple, Adobe, Citrix, Linux, Barracuda, Websense, Symantec, McAfee, TrendMicro and I could go on and on.
I am often horrified by the needless complexity of software, apps or website navigation from a user interface perspective and have a wealth of ideas on how to improve them. Even the best of products often need simple changes to create a great user experience and to stay one step ahead of their competitors. With the Virtualization explosion and the increasing introduction of SaaS and other Cloud based services, User-Friendly initiatives will be even more important for companies to win over the end-user. Usability is often a compelling component behind acquisition decision making and adds enormous value by reducing the Total Cost of Ownership (TCO) and improving the Return on Investment (ROI). The point is, if it is easy to use, users will spend more time being productive utilizing the tool rather than trying to figure out how to use the tool.
Stay tuned for more UX info.