I am Smarter than Half the People at Microsoft

I say this because of the huge blunder Microsoft made with the exclusion of the Start Button in Windows 8.  Assuming not everyone at Microsoft had a say in the final decision, then I am at least smarter than half of the top decision makers which is even better.  I can only imagine how the debate may have taken place.  Was there a huge conference room and a heated debate for hours, days, months?  Was it a majority vote or did a single person have the final say?  And where was the UX team?  Did they even do any usability testing?  Did they only focus on the Metro interface for the mobile devices and forget about the desktop?  Or did they ignore all the feedback and make decisions in spite of it?  If they did spend a lot of money on user testing it was a huge waste.  I later heard the next release or patch was going to add the Start Button back.  Did they actually listen to the negative feedback and give in?  In reality, it is just a link back to the Metro screen not a true Start button.  Are you kidding me?  The funny thing is there are already several third party vendors who developed a true Start Button.  They look like the heroes while Microsoft looks like the idiot that did not include it in the first place.  I think I could have prevented about 80% of the negative criticism regarding Windows8 with basic UX improvements.  We’ll have to see if they really get it right in Windows 10.
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OC UX Bootcamp

Enjoyed another day at #OCUXBootcamp w/ @JC_Jubilo and Yu Su @FastStartStudio.  Great #UX education with a personal and practical touch. 
Join OCDD for more updates.  Great for career changers, developers needing more UX skills and startups to improve their idea.  A great fit even if you have a side project you are working on and want to learn some do-it-yourself UX skills. Contact me for questions.

Angry UX Guy Is Back

Coming soon to a blog near you.  Helpful UX tips and reviews from a frustrated IT guy for over 20 yrs.  I thought of Angry IT Guy but I saw a few others out there with that name and thought UX might be more specific.

I am really not an angry person but I thought it would be a catchy title and/or series.  However, being in IT for over 20 yrs, I have had a love/hate relationship with many software and hardware vendors including Microsoft, IBM, Lenovo, Dell, Toshiba, HP, Compaq, Gateway, Acer, Asus, Cisco, Netgear, 3Com, VMware, Apple, Adobe, Citrix, Linux, Barracuda, Websense, Symantec, McAfee, TrendMicro and I could go on and on.

I am often horrified by the needless complexity of software, apps or website navigation from a user interface perspective and have a wealth of ideas on how to improve them.  Even the best of products often need simple changes to create a great user experience and to stay one step ahead of their competitors.  With the Virtualization explosion and the increasing introduction of SaaS and other Cloud based services, User-Friendly initiatives will be even more important for companies to win over the end-user. Usability is often a compelling component behind acquisition decision making and adds enormous value by reducing the Total Cost of Ownership (TCO) and improving the Return on Investment (ROI). The point is, if it is easy to use, users will spend more time being productive utilizing the tool rather than trying to figure out how to use the tool.

Stay tuned for more UX info.